Privacy Policy

Your privacy is very important to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you access and use our website.

1. Information Collected

When you browse our website or make a purchase, we may collect the following information:

Personal Information: Name, email, telephone, address and payment details (credit card number, where applicable).
Navigation Information: Data such as IP address, browser type, pages visited and browsing time.
Cookies: We use cookies to improve user experience and personalize the content displayed.

2. How We Use Your Information

The information collected is used to:

Process orders and make deliveries;
Send you updates about your order and communications related to your purchase;
Provide customer support;
Personalize your experience on the website;
Send newsletters, promotions and news, if you have chosen to receive them.

3. Data Sharing

We do not share your personal information with third parties except:

Service providers: Such as carriers and payment companies, solely to complete transactions and deliveries.
Legal requirements: When required by law or to protect our rights.

4. Storage and Security

We take steps to protect your personal information, including:

Use of secure connections (HTTPS);
Secure data storage on protected servers;
Restricting access to personal information to authorized employees only.

5. Your Rights

You have the right to:

Access and correct your personal information;
Request that we delete your personal data from our records, except where necessary to comply with legal obligations;
Opt out of receiving further promotional communications by clicking the unsubscribe link in the email.

6. Cookies and Similar Technologies

We use cookies to improve your website experience. You can disable cookies in your browser, but this may limit some site functionality.

7. Links to Third Party Sites

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these websites, and we recommend that you read their privacy policies when visiting them.

8. Changes to the Privacy Policy

We may update this Privacy Policy from time to time. We will notify users of significant changes by email or through notices on our website.

9. Contact Us

If you have any questions about this Privacy Policy or would like to exercise your rights related to your personal data, please contact:

📧 Email: tripcultural@gmail.com
📞 Phone/WhatsApp: +55 (24) 99251-7997